3-19-20 Update #2 - Emergency Calls / Hotline

If you are having symptoms of the Coronavirus/COVID-19 please call your healthcare provider first.  Your healthcare provider will determine what the next steps will be.  You may also contact 2-1-1 or the Corona Hotline at 1-800-222-1222.

Please refrain from calling 9-1-1 or an ambulance unless it is a TRUE emergency. 

If it is a TRUE emergency and you need to call for an ambulance, please note that this protocol will be followed:

• Central dispatch will carefully screen calls and determine:
  • is it a TRUE emergency?
  • does the patient need to go to the hospital?
  • if they need to go to the hospital, do they have alternate transportation such as themselves or family member.
  • If an ambulance is dispatched it will be from MICCOM (Hospital paid ambulances) and may take longer to arrive